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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.
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Subcategories:
How To Articles
Welcome to the ENMAT Knowledge Base
ENMAT V3.0.1.0 Changes
ENMAT User Guide
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Support Articles
View the Health Status of ENMAT
View an Existing Ticket
ENMAT Planned System Maintenance
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Problems and Troubleshooting
You receive the error: 502 - Web server received an invalid response while acting as a gateway or proxy server
Background colours and images are not displayed in print preview when using Internet Explorer 8
The login screen shows a red box saying “Failed to Logon”
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Charts
Supply Utilisation Chart
Consumption (kWh/kg/m3) Chart
Summary by Time Chart
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Security
Keeping your account secure
Software Version History
ENMAT V2.1
ENMAT V2.0
ENMAT V2.2
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Technical Articles
CONVERTING GAS UNITS TO KILOWATT-HOURS (KWH)
Modbus
Non-half-hourly and Half-hourly Data Collection Estimates and Actuals
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Top Knowledgebase articles:
Welcome to the ENMAT Knowledge Base
ENMAT V3.0.1.0 Changes
ENMAT User Guide
You receive the error: 502 - Web server received an invalid response while acting as a gateway or proxy server
CONVERTING GAS UNITS TO KILOWATT-HOURS (KWH)
Background colours and images are not displayed in print preview when using Internet Explorer 8
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Latest Knowledgebase articles:
Date added
Energy Tariffs
2017-06-14 12:04:27
ENMAT V3.0.1.0
2017-06-14 12:00:44
Summary by Time Chart
2017-06-14 10:55:04
ENMAT V3.0.1.0 Changes
2017-06-14 10:08:54
Chart Back/Forward Buttons
2017-06-13 17:52:40
Why am I seeing negative readings in reports?
2016-02-15 15:00:01
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