View an Existing Ticket
When you submit a Support Ticket you will be emailed a Tracking ID number.
Click on the below link and enter the tracking ID number into the box, then click view ticket.
http://support.en-mat.net/ticket.php
If you have forgotton your Tracking ID then click on the below link. Below the box where you enter your tracking ID click the link Forgot tracking ID? Enter your email address and your Tracking ID will be emailed to you.
The email contains a list of support tickets (Tracking IDs) submitted wuth your email address, so if you have more than one open all will be displayed within the email.
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